Most of these originated from our Google Places page when we had a computer repair center.
Went to TACC support again to save my poor macbook... Love their service. Professional, friendly, and AFFORDABLE!!! Not only they had my computer ready FASTER than I expected, they also went above and beyond in providing services they did not charge me for. Kudos to Daniel for running such an efficient business. Kudos to his staff for taking care of the customers SO well!
A+++ Service and Employees!! I'm not the smartest when it comes to technology and sometimes I need all the help I can get. Not only did Tacc Support fix my computer faster than I expected, but their employees are professional and caring. When i picked up my laptop, Weston clearly and in simple terms explained how the issue happened and he advised me on ways to prevent this problem from reoccurring. It truly touched me that he took the time to educate me rather than rushing me out of the business like the last computer repair company I used.
As a senior, I always require assistance concerning my computer. I would strongly urge other seniors to visit TACC support to assist them in anything that has to do with a computer as the employees have a wide range of knowledge and the prices they offer are very affordable. I personally spoke with Daniel and he solved my problem in a matter of minutes. I highly recommend this business establishment.
TACC Support is a great computer company! I was especially impressed with the professionalism of the staff and the fast turnaround of my 4 pc's that I took to them in one week. All my files were saved and the computer is smokin fast once again. Better than new, thanks guys.
Awesome service, extremely helpful, as well as knowledgeable. My macbook Pro hard drive crashed and they recovered everything I needed. They explain everything that needs to be done in terms that the average user can understand. They work at a great price and I would recommend their service over anyone in Denton.
Fast, reliable repairs at an extremely reasonable rate. Both Chris and Weston are very knowledgeable and have great personalities. I'll be sending them all of my business and recommending them highly.
Great people and great service--more tech support companies should be like this! These guys were referred to me by one of the large chain repair stores, and it has been advice well heeded. Completely satisfied--they are honest, efficient, knowledgeable, and best of all, they fix the problems. Highly recommended.
Chris is to much!. Not only was i able to workout a good price but he fixed my laptop and i didnt evan know it.I will send him all my friends with bad computers.
Great group of people. They provide excellent customer support.
Convenient. I live near UNT this place is super close and rocks my socks. It really is the best place to go if if you live near UNT.
Rare find: Tech-savvy "Geeks" with fun personalities. Our personal computer crashed, and Brian reloaded the proper software and restored everything for us. No appointment was needed. We walked right in and they helped us. Daniel at TACC Support even took the time to download Sony PMB for us so that we can continue to create DVDs and save great family memories.
Just beats the hell out of the big guys. Every question I asked was discussed until I understood the answer, which is the best way to keep from having future service problems. Calm, reasonable approach to all problems which greatly reduce the risk if heart attack and stroke. Reasonable price, too--highly recommended.
Personal, professional, kind group of people who know their stuff. Best kept secret in all of Denton!! Highly recommend.
I thank Dr Torrie, my chiropractor who works right across the hall from Tacc Support for turning me on to these guys. I had spent 90 min at the Apple store the day before and was very disgusted with the drive and the wait just to be told to bring my Mac back another day after I downloaded all the info. Ugghh! The next day I walked into Tacc. Brian and Daniel were very friendly and helpful, best of all the price was under what I expected. Thank guys, I will tell everyone I know about you.
Daniel came to our home for repair and demonstrated professionalism, competency, courtesy and humor. He runs a business based on the right values and places customer service at the forefront. I recommend him without hesitancy. He went above and beyond my original needs. He listened and as a result also helped me get my personal email onto my Droid, which even Verizon had been unable to do. He is a miracle worker. Call TACC for your home computer service needs and experience blow away results.
Quick diagnostic, despite a mountain of machines to be serviced before I arrived. They determined it was my power supply and I told them I could change that on my own and thanked them. A lot of other repair places would have tried to hustle me to do the repair and order parts but, the tech did not. I am not sure what he charged me, like 5 to 15 bucks. Either way, I was happy about good service and a quick turn around so I gave him a $20 tip.
Thanks for your quality work.
I am so so glad that I discovered these guys. I needed a laptop repair, and when I came in, instead of doing unnecessary work, they advised me that the problem could be fixed, but at a high cost. He also advised me about transferring info from old hard drive to new. These guys have super integrity and I will be a customer for as long as I am around. Thanks Daniel and your crew!!
I needed a special screw to do a laptop repair. Went all over looking for it, finally another computer repair guy recommended TACC. Went in, the dude had me set up in no time, didnt make me bring in my laptop, no charge, all smiles. Stuff like this makes me feel better about giving this place my business in the future. Thanks dude.
The guys at TACC support did an amazing job on my computer. I took it in and they were able to fix up my laptop while I waited. They were very courteous and respectful. I will absolutely be going back there if I have any other computer problems. Thanks TACC Support!
Just a note to say "Thank You" to the guys at TACC Support for fixing my Gateway laptop. I delivered it to their office and got it back within 24 hours. My computer was a slow 1996 model and they now have it running like new again. They took out all the slow stuff and added extra memory so now she has quick response time and works well with my router. My cost was under $150 and well worth it. Thank you guys. Ann F.
We met Daniel a few days ago when he came to set up our internet and we loved him. He was great. He knew so much about computers and had us up and running so quickly. Google Apps, Backup Batteries, Google Docs, Remote Access, Acronis Security, etc. He was great for our company.....
A few weeks ago, my computer contracted a really bad virus that made my computer unusable. The weekend this happened, I had a large amount of papers due (all more than 4 pages long) and I really needed a computer to finish them. I gave my computer to them, and the next day I got it back: in around 24hrs time they fixed my computer, for the very reasonable price of $129.99, and I was able to work on my papers in no time. Not only that, but my computer has never ran faster. It's fabulous. These people are so nice and I know if I had given my computer to another company (like Best Buy) it would have been shipped off somewhere and I wouldn't have gotten it back quickly. These guys are amazing!
I couldn't be happier with the service. I needed my screen replaced and had received several quotes from different companies. The guys at TACC Support took the time and did all the leg work to find me the best deal on replacements parts. They ended up doing all the work for over $100 less than anyone else. Everyone I talked to was extremely helpful and courteous. I would rccomend TACC Support to anyone needing computer repairs. This is the only place I'll take my stuff from now on.
TACC Support is the only place I will ever take my computers... yes, I said ever. Daniel & the team are exceed all my expectations with each service. They have fixed everything from a coffee soaked keyboard to extracting VERY important data from a hard drive to fixing a a desktop terminal with viruses. Not only do they provide friendly, quick service... I get an explanation on what happened & completely educated on it. Did I mention how HONEST they are???? This is a company that I can do business with and not have one single regret. Best repair service in the DFW area... without question.
I couldn't run my business without TACC. No issue is too big or too small for them to handle. My business involves a number of technologies that need to interface with each other and when we have an issue our production come's to a stop. TACC has helped us to not only resolve the issues we have had but also to build a better network to eliminate future issues. They respond immediately and get us back up and running in no time. - Scott Kessel (owner of Impress Graphics).
Prompt and Honest!
TACC Support has been a great place for my husband and I to have found for our daughter's computer needs. They also helped me, long distance with a problem I had here at home. They were informative of the needs to fix the computer, quick to have it repaired and very professional in the way they handled all steps. They came highly recommended to us. My son-in-law referred TACC Support to us. He is heavily involved with computers in his field of work. I have a sister that lives in Denton that had used them before I used them. Her co-workers had recommended TAAC Support to her. Their growth indicates the integrity of their work. They get a Great rating from us!
I had an out of warranty Mac that had a massive hard drive failure. As an author, I almost had a heart attack knowing that my precious data was in limbo. I was nervous as I had heard horror stories of computer services charging hundreds for recovery, but these guys did it right and at a really great price. To add more, they helped me search for another hard drive, ordered it, installed it, reinstalled OS X and transferred all my data very promptly. Since I am also a teacher, they gave me a teacher discount too (they also have student discounts). TACC Support is undoubtedly the best computer repair service in the Denton area, and I gladly recommend them to anyone and everyone.
Great service. Great price.
By FAR the best computer service company I have found in Denton. My husband and I have used them for almost two years as of 5.2011 and cannot say enough about TACC Support. Daniel, David, and the rest of the team are honest, reliable and genuinely concerned with their customers' satisfaction. I also recommended them to a non-profit that I work with and was very pleased with the way they handled their relationship with the organization. Just give them a try once and you will not be looking elsewhere for help.
Excellent service - called to geta quote, dropped off my HP notebook, and the keyboard was replaced, quickly, professionally and on cost. I love the service - great communication by email and phone. I am very impressed with the service and value I received fixing my notebook.
Thanks so much guys for the work on my puter! I HATE virus'!!!!! The work you did was excelent - and my office will be using you from now on when we need Tech Support!
I strongly recommend using this company! After being ripped off by the cheapest geeks and another individual I was happy to finally receive the quality customer service and product from TACC Support. Daniel the owner was very informative and kept us updated every step of they way. He exceeded our expectations in every aspect. I have had many computer problems over the years and this was the easiest experience I have had.
TACC Support is wonderful. I tried them based on the referral by a friend. The first time they ordered the computer part I needed and had my computer back to me in a very short amount of time. They were very professional and friendly, with good prices. On my second visit they advised me that it would be more cost efficient to return to my place of purchase, as my computer was only purchased three months prior. They saved me a lot of time and cost. I am very grateful to the staff and will return any time I have computer issues.
TACC Support is LEGIT. At work we were using a different tech support company, but we wanted something/someone who was more timely and personable. After meeting with several owners of companies located in this area, it was obvious that TACC Support was exactly what we were looking for. When I didn't know what kind of server we needed, David proposed a couple of options that would save our company several thousand dollars compared to other quotes I had received. His workers are always very polite and pleasant to work with, and it is easy to see that they truly value their customers and the quality of services that they provide. Everyone at our company is so grateful to have such friendly professionals and affordable tech support nearby. We love TACC Support!
David is awesome. He is always here in a timely manner and always has a smile on his face. He answers all of my questions even the stupid ones! He is here all the time and i love his personal touch. He is knowledgeable and has the answers with even the hardest questions. The other employees are also pleasant and helpful every time i call. I appreciate the eagerness and great attitude they put into there work. I will never use another Tech service. This is defiantly the best company EVER!!!!!!!!!
TACC Support is a fabulous team of guys that really care about you, no issue is too small, they don't make you feel "stupid". The guys make you very comfortable with explaining all your problems and give you advise on how to work the computer. Daniel puts special care in his work, I would never take my computer issues to any one else. They are so good, I have to just stop in to say hi cause I have no problems left for them! I LOVE TACC!!!
TACC Support provides an excellent professional courteous service to address computer related issues in a very timely manner that gets the job done and gets you back to work. Have used TACC Support / Daniel in 2 different companies and on my personal computers - home and office - as well to complete satisfaction with the results. Its all about results and with TACC you get results. No matter what the issue - from minor annoyances to medium to major computer system work - repairs - modifications - programs - software - hardware - etc. - have found NOTHING that TACC Support / Daniel - has not been able to handle. I'd recommend him and TACC to anyone with a computer - system - network, etc. - he will "Git 'er done"!! Chris R
TACC is friendly and helpful. They really do have their customers' best interests at heart, and made certain that my computer issue was resolved quickly and completely. Daniel even went the "extra mile," removing an inefficient anti-virus program and installing a better one, free of charge. TACC is right of the square too, which is super-convenient. Thanks for everything, guys!
I had a pleasant experience from beginning to end. They were very clear and concise and the estimate that I received over the phone was consistent with the final bill. My Dell laptop crashed and they were able to get me back up quickly. They were very knowledgeable and answered every question promptly and professionally. Furthermore, they were more affordable than the other 3 places that I called. Highly recommended!
The TACC Crew was a great help. They immediately began to help me upon walking in the door. I left my computer there around noon and several hours later they called told me what the problem was. I went and picked up the computer the next day. Every other computer place that I have been in has always belittled me and charged outrageous prices. I was prepared for this place to be the same, but upon getting the bill it was a fraction of the price that I was expecting. I greatly encourage you to try this computer place out before you go anywhere else. They had a very helpful and knowledgeable staff, great prices, and great response times. I will definitely go back there. Best computer repair place in which I have ever been.
AMAZING SERVICE AWAITS YOU!! My service at TACC was beyond expectations. I'm a college student, so my laptop is key to my education. I was unsure of where to take my computer to get it repaired. My screen was cracked, and i several bugs, i had no idea what to do. A friend referred me to TACC Support, and instantly I was hooked. They were very responsive to the questions i asked, and were very knowledgable with their responses. My laptop was repaired and returned in a timely matter. Since, i have referred TACC Support to my family and friends, and will remain a customer.
REAL GENIUS! These guys fixed my computer for 1/3 of the cost that the Mac Store was going to charge me! I put off fixing the backlight on my 2007 macbook for three months because i was reluctant to make the long trek to the apple store. I had heard that the cost of the repair I needed was going to be close to $1000, and I wasn't exactly excited to fight for a parking spot at an inconvenient location, make a silly appointment that wasn't going to be on time anyways, and have to wait amongst hoardes of mindless shoppers. When I finally decided that I needed to get my macbook fixed, I looked into other options. TACC Support had great ratings and it was only 1/2 a mile away. When I stopped by the convenient location, I was instantly greeted by the owner himself! He took a look at my computer and gave me a quote within minutes. I got my computer back a few days later clean as a whistle and brightly shining! I wish I hadn't waited so long for such a great experience!!
I love using TACC Support for all of my computer needs. I've used them for awhile now and the staff is great. They are very efficient and diligent in what they do. They kept me updated about the progress as they were fixing my computer and did it in a timely manner. The price was better than expected and it was great service all-around. The guys know what they are doing and I appreciated the follow-up calls. Would definately recommend their services to friends!
WHY I USED TACC SUPPORT: I have to confess these guys know their stuff and they delivered results when I needed them most. I found TACC Support by pure chance when my work computers hard drive crashed causing me to lose over ten years worth of valuable emails that I needed to do my job. I had the standard preventative measures in place (Web based G-mail, a well advertised real time backup service, and external hard drive etc., etc.), but when my hard drive failed, I lost my most valuable file (The Outlook.pst file). Representatives at my real-time backup service proceeded to educate me that they only backed up files up to 4GB in size. My Outlook.pst file size had been in excess of 19 GB alone and I was dead in the water. Best Buy couldn't access or restore my hard drive and I purchased equipment to try and ...
WHY I USED TACC SUPPORT: I have to confess these guys know their stuff and they delivered results when I needed them most. I found TACC Support by pure chance when my work computers hard drive crashed causing me to lose over ten years worth of valuable emails that I needed to do my job. I had the standard preventative measures in place (Web based G-mail, a well advertised real time backup service, and external hard drive etc., etc.), but when my hard drive failed, I lost my most valuable file (The Outlook.pst file). Representatives at my real-time backup service proceeded to educate me that they only backed up files up to 4GB in size. My Outlook.pst file size had been in excess of 19 GB alone and I was dead in the water. Best Buy couldn't access or restore my hard drive and I purchased equipment to try and recover my files. Nothing worked until I found TACC Support. Their team worked with me to assess the damage, recover the valuable file and deliver results at a price that was quite reasonable considering the value of the recovered data. I will use TACC Support again.......and you should too. SH Dallas, TX
Forget Geek Squad, those TACC guys is where it's at! About a year ago I had noticed that my computer had been slowing down, freezing, and just seemed like it was going downhill but of course I didn't listen. One day it just all of a sudden crashed, I had a meltdown and had no idea what to do. We are conditioned to believe that if you had computer problems the only solution is Geek Squad so I took it to them for an evaluation and they told me that there was nothing that I could do and what I could do would cost me about $400. Later on I found myself hyperventilating and venting about my computer woes to a customer at Jupiter House where I was a barista and he told me to call up TACC and ask specifically for Daniel Bodnar, this time I listened. I made an appointment to drop off my computer come to find out that Daniel Bodnar and I already knew each other through swing dancing. I was immediately put at ease and trusted that my computer was in good hands. I had already coped with the ...
Forget Geek Squad, those TACC guys is where it's at! About a year ago I had noticed that my computer had been slowing down, freezing, and just seemed like it was going downhill but of course I didn't listen. One day it just all of a sudden crashed, I had a meltdown and had no idea what to do. We are conditioned to believe that if you had computer problems the only solution is Geek Squad so I took it to them for an evaluation and they told me that there was nothing that I could do and what I could do would cost me about $400. Later on I found myself hyperventilating and venting about my computer woes to a customer at Jupiter House where I was a barista and he told me to call up TACC and ask specifically for Daniel Bodnar, this time I listened. I made an appointment to drop off my computer come to find out that Daniel Bodnar and I already knew each other through swing dancing. I was immediately put at ease and trusted that my computer was in good hands. I had already coped with the idea of losing my data because I just couldn't afford the fee for data recovery. When it came time to pick up my computer it was as good as new...data still intact! I paid $150 and was happy as a clam to still have all my data as well as my checkbook. That was over a year ago and the computer has since been working fine but it's old and I am in the market for something new eventually but having my computer for as long as I have would not have been possible without the guys at TACC and their technical magical-ness. Thank you!
Go see these guys first. I was pulling my hair out trying to fix my computer and was dreading calling Apple customer support. TACC figured it out in about 10 mins. I won't think twice about where to go next time I have a problem.
TACC Support is a great find! When my Laptop was hit with a virus which locked it up to an inoperable state I panicked. As someone who is very limited with computer technical ability I thought there was no hope for saving all my essential business data. While I did have a virus protect installed already on my laptop it wasn't enough to save me from the dreaded blue screen of death. Thanks to TACC Support they repaired my laptop back to operational capability, healed it from a virus, and provided a far superior virus protector for a very reasonable rate. Did I mention that I got my computer back the next day? Not only are these guys knowledgeable, honest and straight forward they offered great customer service too. TACC Support is a small office without a lot of bells and whistles. They are in the business of computer technical support and they do a great job. I recommend them highly.
FanTACCstic! A few months ago the dorm that I live in was struck by lightning. Because the dorm wasn't grounded, my Ethernet jack was fried. everyone else I consulted told me that I would need to probably get a new motherboard (an expensive endeavor) but they couldn't tell me for sure until after I took it in to have them look at it (which they wanted to charge me for). Then I went to TACC, who told me that there was a USB-Ethernet adapter and that they would order one for me. All I paid for was the device and shipping and handling. The consultation I got from them was free for some reason and took only one day, as in I gave them my computer on a Friday afternoon and got it back Saturday afternoon. You always hear about hole-in-the wall restaurants being amazing, this would be the computer support service equivalent.
The people at TACC treat you like a human being (rare these days). I used to take my stuff to Geeks On Wheels, but their followup was absolutely horrible!! When I ask TACC support about an issue they have always either been upfront about an impossibility or have SAID they would do something and ACTUALLY DID WHAT THEY SAID. Not many businesses out there that do this. Call TACC if you have a pulse. Go anywhere else if you couldn't care less about honesty, followup, and a realistic diagnosis of what the problem actually is. I've used them since 2008 and don't plan on changing that.
I am highly satisfied with the service of TAAC. In the past year we have had to use their services three times for three different computers. Each time our computers have been fixed in a timely fashion and correctly. AND more importantly, the repair costs were not astronomical. The techs always call and give a status report which I appreciate. My latest visit with TAAC involved my main computer. It was virus-laden. Not only was my computer infected with viruses, but both drivers did not work. When they called me one afternoon to tell me that my computer was just about ready to pick up, I told them I would be right in. When I walked in they were just wrapping up (they thought) putting in a new driver. Unfortunately, the new driver didn't work either, so they continued to work for another hour trying various alternatives. I was impressed with ...
I am highly satisfied with the service of TAAC. In the past year we have had to use their services three times for three different computers. Each time our computers have been fixed in a timely fashion and correctly. AND more importantly, the repair costs were not astronomical. The techs always call and give a status report which I appreciate. My latest visit with TAAC involved my main computer. It was virus-laden. Not only was my computer infected with viruses, but both drivers did not work. When they called me one afternoon to tell me that my computer was just about ready to pick up, I told them I would be right in. When I walked in they were just wrapping up (they thought) putting in a new driver. Unfortunately, the new driver didn't work either, so they continued to work for another hour trying various alternatives. I was impressed with their diligence to get my computer fixed. Nothing worked, though. So they suggested that I purchase an external driver which I did and now my computer is up and running. I hope that I don't have to use TAAC for a very long time, but if I need help with one of our computers, TAAC will be the one I call.
First time was a charm. And the second. I really appreciated the fact that TACC offers free diagnostics and gives you an estimate BEFORE proceeding with any work. Both times that I've used TACC, I've waited a couple of weeks (a couple of paychecks) to come back for the repair. This kind of “postponed” repair really benefits those of us on a budget. TACC stuff are super-friendly. I've been to computer repair places where the techs make you feel like a dunce for having only basic computer knowledge. That's not the case at TACC where the techs and the receptionist are nice, friendly, and don't hammer you with the computer jargon. I hope I won't HAVE to return to TACC support in the near future for computer repair (one more computer problem and I just may go back to typewriters), but if I do have to seek computer repair then it's an easy decision to patronize the company that's provided good work on two occasions already.
Best techs around. I was initially skeptical about their free diagnosis, expecting some Geek Squad level tactic where they would only tell you what was wrong with your computer after you paid them, but TACC was able to quickly diagnose my system (poor, dead laptop), provide me an estimate of repair, and even helped me search for the replacement parts. I have done business with them twice and both times the level of support exceeded my expectations. I easily give them 5 stars for the following: knowledgeable, affordable, professional, local, and honest. Other support firms in my experience (both in big box stores and independent) have not come close to this level of customer-oriented support. I always try to recommend them to others in need of computer repair.
Just what I needed! I have used TACC one time. I was very satified with my experience. They took care of me immediately on a walk-in basis and were very knowledgeable and friendly. They were able to locate and convert the files I needed in a timely and cost effective manner. Overall, I was very pleased with my experience and would certainly use them again. Thank you for doing such a great job guys.
Fair and Honest, the two most important pieces to a service company! While my laptop did not get repaired the way I had hoped, TACC not only took responsibility but is fully refunding my costs. I can wholeheartedly recommend them on the basis of their honesty and fairness alone. They are no technological slouches either. :)
TACC was great! My laptop charger was all messed up and charging intermittently. I was totally unsure as to whether it was my charger or if it was the DC port. I took my laptop to them and I brought up what I thought it could be and they were kind enough to tell me that I just needed a new charger and then showed me what a loose DC port looks like if ever end up having the problem. They got me a great deal on a replacement charger; much cheaper then I could have gotten it off the internet or at a store. And to top it off, it was here within 2-3 days. I was incredibly pleased with my experience. TACC was very nice and they were able to deal with me on a walk-in basis. No line waiting or filling out extensive paperwork. And they are in a very convenient, easy to find location. If I ever have another computer problem they are my first choice for computer repair and I would recommend them 100%!
These guys are awesome! I had some very bad experiences in the past with one of the big chain computer repair services and was very leery when choosing someone new. I talked with some friends and did an internet search and TACC Support seemed like a good bet. I had two computers that needed repair, a p.c. and a laptop. I knew the p.c. should be an easy fix but I wasn't sure at all about the laptop. I took in the p.c. first to see how these guys do. The first thing that impressed me was that these guys seem to be a small local company and it's important to me to support local businesses. They seemed to be very knowledgeable and their demeanor was friendly. They listened to me and left me feeling comfortable about leaving my machine with them. The repair was fast, it only took a few days to order and receive parts, and they called me when the work was done. They stayed in touch with me and the whole experience was very pleasant. The p.c. works great and my family was happy to have it ...
These guys are awesome! I had some very bad experiences in the past with one of the big chain computer repair services and was very leery when choosing someone new. I talked with some friends and did an internet search and TACC Support seemed like a good bet. I had two computers that needed repair, a p.c. and a laptop. I knew the p.c. should be an easy fix but I wasn't sure at all about the laptop. I took in the p.c. first to see how these guys do. The first thing that impressed me was that these guys seem to be a small local company and it's important to me to support local businesses. They seemed to be very knowledgeable and their demeanor was friendly. They listened to me and left me feeling comfortable about leaving my machine with them. The repair was fast, it only took a few days to order and receive parts, and they called me when the work was done. They stayed in touch with me and the whole experience was very pleasant. The p.c. works great and my family was happy to have it back working better than before. So I took in the laptop that I wasn't even sure could be repaired and they fixed it even faster than the p.c. Both repairs were fairly priced and I'm very pleased with the results. I'm using the laptop to write this review. If you're anywhere near Denton and find yourself in need of computer repairs, try giving these guys a call. You won't be disappointed.
TACC support had one main pro and con for me. For the pro I would say customer service. Workers were very friendly, helped me carry in my computer tower (it's a bit bulky), and gave me a free diagnostic. They stayed in touch with me in a timely manner so I didn't have to wait very long for service. They let me take the computer back after the free diagnosis to order and install parts myself. They even diagnosed for free again later, when the problem repeated itself. They were overall very respectful. The con would be that TACC support wasn't able to diagnose the whole problem with my computer. After I replaced the faulty part it still didn't ultimately work. After the second diagnosis their testing pointed to the same part (even though it was now brand new and we had installed it correctly). Confused, I took it to ...
TACC support had one main pro and con for me. For the pro I would say customer service. Workers were very friendly, helped me carry in my computer tower (it's a bit bulky), and gave me a free diagnostic. They stayed in touch with me in a timely manner so I didn't have to wait very long for service. They let me take the computer back after the free diagnosis to order and install parts myself. They even diagnosed for free again later, when the problem repeated itself. They were overall very respectful. The con would be that TACC support wasn't able to diagnose the whole problem with my computer. After I replaced the faulty part it still didn't ultimately work. After the second diagnosis their testing pointed to the same part (even though it was now brand new and we had installed it correctly). Confused, I took it to another company. This company found a different problem part and I was able to get my computer fixed. TACC Support's initial testing may have been correct, but I wish I wouldn't have had to take my computer elsewhere to ultimately get the problem fixed. It does make me wary to go there for a diagnosis again.
Great experiences with all the techs at TACC, Been there several times with PCs and network issues and was treated great and professionally each time. Daniel and the guys have fixed my home PC, work PC and have even made a house call to help set up my wireless network. Each time the problems were solved to my satisfaction and was done at a reasonable (read cheaply). Kudos guys.
Very helpful and informative. They were willing to explain information to me and options available to me in regards to extracting data. The sad thing being that my hard drive was too far gone to do it on site. However, he attempted to do what he could to attempt a retreival.
These guys rock! I constantly have issues with my computer systems and they constantly fix them and keep them running. My business is literally in capable of operating without our computers and network. Thank you TACC!
Everyone was so nice and super fast turn around. They told me it would be 24 hours or less and totally followed trough with their promise. Now my computer is way faster and the battery life is twice as long!
Awesome. I took my laptop in during the big snow storm we had and TACC support still took care of me. I had an issue with my CPU fan and on the day I went to pick my laptop up and pay for the fan while they waited for the fan to be shipped to them, the credit card machine was down. They were completely cool with me giving them the cash I had in my wallet, which was a bit under the actual price of the part. I'm really impressed with their flexibility. The day the fan came I brought dropped my laptop off a few hours before they closed on a Friday. The repair was done within a couple of hours and I swung by and made the payment for my laptop while I was at work. TACC Support was recommended to me by a good friend of mine. I'm definitely going to continue that chain and recommend TACC support to my friends who have computer problems in the future. The only problem I had with the place is that the location was a bit awkward for me to find the first time around.
TACC Support was quick, honest, and dependable when I took my Dell laptop in. My laptop is over 5 years old, which is fairly old as far as computers go. I had a fatal system error (blue screen) and all the recommendations for fixing it I could find online were to no avail. I had heard of TACC from a friend of mine and he said they had always done a good job for him. TACC was honest when I took the laptop in to them. They told me what the possible solutions were and about the possible loss of data. However, a day later they called and said that they were able to not only save all my data (which was only partially backed up), but they didn't even have to transfer it to another harddrive. Everything was saved and the error hasn't occurred ...
TACC Support was quick, honest, and dependable when I took my Dell laptop in. My laptop is over 5 years old, which is fairly old as far as computers go. I had a fatal system error (blue screen) and all the recommendations for fixing it I could find online were to no avail. I had heard of TACC from a friend of mine and he said they had always done a good job for him. TACC was honest when I took the laptop in to them. They told me what the possible solutions were and about the possible loss of data. However, a day later they called and said that they were able to not only save all my data (which was only partially backed up), but they didn't even have to transfer it to another harddrive. Everything was saved and the error hasn't occurred since then. Honestly, I think start up time is even a little quicker now, probably due to replacing some corrupted files. I would recommend TACC to anyone. They aren't super cheap, but they tell you the price before making any repairs and its still way cheaper than GeekSquad or anyone else I looked in to.
This was my second visit to TACC support; the first was for my laptop, and the second was for my desktop pc. These guys are professional and sincere at the same time, that is why I preferred them for the second time. Since I am a student, their price policy was also quite reasonable for me. Sometimes it is hard to understand what is going on inside the silly box (pc:); just as I faced. So they offered a free diagnosis that helped me too much to assess the situation. The repair cost was also quite lower than the market price. In short, I like these guys, their prices, and their way of doing business.Cheers..
These guys rock! As newcomers in town we had no idea who might be trustworthy and reasonably price, so picked out TACC based on reviews we found online. It was really important to me to save data on my laptop and they did that - at an excellent price, in a timely manner, and were super nice on top of that. I'd recommend them to anyone. ---------------------------------------------------------------------------------------------------------------- On top of that - one of them made an error in what he'd told me my cost would be. They completed repair (very quickly) and when he realized the error, Daniel insisted on charging me what was quoted even though I offered to pay for the work done. He wouldn't hear of it, saying that the reputation of TACC was more valuable. I concur, and use this anecdote to illustrate my respect for this company.
I had a very positive experience with TACC support, even though they were not able to assist me with my problem. Basically, my hard drive crashed, complete with the awful clicking sound and the blue screen of death. After looking around the internet and asking some friends for recommendations, I settled on TACC support. They ultimately diagnosed my problems as a full on hard drive crash. While they were not able to retrieve the data from the hard drive (fortunately I had most of it backed up), they did recommend other companies who could do so. Perhaps most importantly, they didn't charge me for their diagnosis. All in all, a great experience.
They are so friendly and helpful! I have moved on to a Mac now, but I before I had this laptop I owned an unreliable PC that caused me so much trouble. Needless to say, the TACC support crew was not unreliable like my laptop was!-------- They have fair prices and were quick and efficient with my computer repair. This was especially nice because as a college student, I live out of my computer! If I ever have issues with my new laptop, I will definitely call them again. If you're in the North Texas area, don't waste your time going to Geek Squad or Apple, visit them!
Great service. Brought our business computer in and they had it back the same day. They even added some free virus software that was needed. Plan to bring my personal laptop in for repair. Very friendly and knowledgeable.
I had a laptop repaired where I spilled coffee, they replaced the keyboard efficiently, however one of the keys immediately came off, this was probably a gateway manufacturer problem, so I will still give the crew from TACC support a high rating, although, they never got back to me with an estimate for my broken computer.
The service that I received from Daniel and the people at TACC was excellent. As a first time customer of tech support, I was unsure where to go. I called several places, but TACC was the only place that answered my questions up front. I was having by son's computer worked on for his collage use and was a little worried about privacy issues. Daniel was very up front about what they would do to preserve my son's data and privacy. I was met at the shop by Daniel who was very helpful and honest. The computer was left and returned when promised. The computer ran like new and all the critical files were saved, as well as my son's college work. I have and will again, recommend TACC to others. Thanks again TACC.
Daniel and his crew at TACC are not only excellent & friendly guys, but they sure as heck know their way around a hard drive. I've had several technical conversations with them, and while I'm no computer slouch, I've consistently come away impressed with their knowledge and having learned something new. Along with knowledge and general personableness, these guys, and this business, are generally service & customer oriented. I was having an issue (one unique to my own machine, I might add. There's probably no one else who had this come up) with TACC's internet log in system, and though it was well after hours, I thought I'd go ahead and give calling them a try. Not only did Daniel answer and begin giving advice ...
Daniel and his crew at TACC are not only excellent & friendly guys, but they sure as heck know their way around a hard drive. I've had several technical conversations with them, and while I'm no computer slouch, I've consistently come away impressed with their knowledge and having learned something new. Along with knowledge and general personableness, these guys, and this business, are generally service & customer oriented. I was having an issue (one unique to my own machine, I might add. There's probably no one else who had this come up) with TACC's internet log in system, and though it was well after hours, I thought I'd go ahead and give calling them a try. Not only did Daniel answer and begin giving advice & thinking it through right then, but he right away figured it out and came up with a work around, coming to me in Jupiter House to set it up on my laptop. Just straight up awesome service. You can count on these guys to be honest, fair, really nice, and to be the ones who can get it done if it can be done.
Chris was very helpful. I haven't ever received this kind of customer service from any other computer tech place EVER. As soon as I called he explained everything to me and when I came in you can tell he was genuinely concerned about my problem with my computer. There was no faking. He sat me down and explained everything that needed to be done and answered any question that I had regarding computers. I could tell he loved his job and loved helping people.
My family owns quite a few computers, and I have utilized TACC Support on several occasions: sometimes for cleaning up viruses and sometimes for repairs (my college-age daughter is a bit hard on her computer). Our strangest repair involved the power cord connection having gone AWOL from my daughter's computer. Although the technicians said they had never seen anything like it, they were able to find the needed part and install it in a very reasonable time period. I have always appreciated the professionalism of the guys at TACC Support. They answer questions clearly and fully. And their work holds up. I've been thinking about calling them to talk about adding more memory to my notebook computer because I know they'll give me good advice. I can't imagine taking one of our computers to anyone else.
The consistency this company brings to great customer service, is in my experience, the standard all local businesses should follow. I have nothing but great things to share about my relationship with the good people at TACC support, where they really are fighting against computer cruelty! And boy was I being cruel !! Thanks for getting involved, and treating my computer needs right, TACC! We love you guys!
Aside from Apple, there aren't many places that will work on Macs. I was thrilled to find TACC. They were the only place that had the knowledge and experience to work on a Mac laptop and considering I live on my computer for work, they were lifesavers. After my computer crashed, I brought it in and the technician knew exactly what to do. I left it overnight, and voila, like magic, it was restored to working order, everything intact. I couldn't be happier...and more relieved! Highly recommended.
I have called TACC for estimates, before, and have consistently received knowledgeable, (and NOT condescending) responses, in a timely manner. Their rates are reasonable, and others I know who have used them are ALWAYS well pleased. I don't often have the need for computer repair, but when I am ready for help, TACC will be the first and only place I call.
They were quick and efficient in their work and I didn't have to worry that they knew what they were doing. The owner knows his stuff and will take care of you unlike places that will overcharge you for the smallest things. I wouldn't go anywhere else.
Very friendly people, excellent service, great work. Highly recommend them!
This company is honest and releiable.Bryan is a tremendous tech. that understands business and company demands. He got my computer fixed within a day and recovered all my Data when hard drive failed i. The price is more than reasonable. Chris later halped me and did a great job Also saved me money and time. this is the best computer people in area and you can trust them to not rip you off.
TACC fixed a reoccurring error message with my printer. Friendly service, fast and quite affordable. I am happy to have found a local computer repair service of such high quality. Handy location for TWU and UNT students.
They are the ideal computer repair service. There were multiple problems with my laptop (the thing would not even load windows at first) and TACC fixed all of them for less than some other places will charge for the diagnosis. When problems persisted they continued to assist me until my computer was not only fixed, but better defensed against future issues. Even if you have to come from as far as Dallas I would recommend coming to Denton for their very kind, straightforward, and personable service.
Thanks to Chris my computer was up in running after he got rid of a countless number of virus infections. Thanks alot man.
TACC Support Computer Repair
After realizing my laptop had a virus, I took it into TACC. They were extremely friendly and helpful with me and got my laptop back to me very quickly. Everything is working perfect now, and I recommend TACC to anyone who has computer issues.
Best in Town!!!!!!!!
When my laptop died on me one day I set out to find a reputable Computer Repair Service in Denton, TX. When I found TACC advertised on the internet I read all the reviews (some 85 or so) and there wasn't a negative comment among them so I decided that was who I would go to. I have since had 2 other laptops in to them for repair and I couldn't be happier. They are very courteous and honest in their work as well as they do the work in a very timely manner; as a matter of fact their turnaround time is amazing even. Their repair prices are modest and best of all they treat their customers like friends. I highly recommend them to anyone needing computer repair……… Marlene in Denton
Best computer shop in Denton!
They were very helpful and very reasonable with the prices.
really good service
they really helped out a lot i got my pc back within 3 days the price was reasonable too .
Completed my request fast at a reasonable price. Would definitely recommend using TACC for your computer needs. I had a terrible past experience with the Geek Squad and TACC was a breath of fresh air. Thank you
The staff was extremely friendly, helpful and knowledgeable. My laptop was fixed and ready for pickup by the next day.
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